How to Transfer or Share Large Files

Most email providers such as Gmail, Yahoo, MSN do not allow users to send large files by email. The maximum limit in all of these email services is 20 MB – which isn’t a lot if you want to send movies, videos, or large files.  The following is a list of free ways to send large files online.

YouSendIt is a file sharing service that lets uploading and sharing files of 100 MB each. The site uses an email form to send your file. Your uploaded file is available for download for only 7 days.

Mediafire provides free file hosting/sharing for files up to 100 MB.

Google.com also provides sharing capability through the Google Docs link.

Dropbox provides 2GB of storage with its free account. You can share files with anyone, even non-Dropbox users, by creating links to the files from your Public folder. Once you copy the link, you can paste it in an email, instant message, social networks, wherever you want.

What is a Content Management System?

Content Management System (CMS) is a way for the pages of a website to be organized which allows easy access to make changes without knowing computer programming languages.

The importance of regular updates is vital to the success of your website!

Content Management Systems provide:

  • The ability to access and work on your website from any computer
  • Editing and updates to your website by more than one person
  • Easy uploading of photos and videos
  • Decrease website management costs

Examples of Content Management Systems:

  • WordPress*
  • Joomla
  • Drupal

*This website uses WordPress

Let us show you what a CMS can do for your website!

Do We Provide Audio and Video Streaming?

We do not have a dedicated audio or video streaming server.

  • Audio files may be recorded in .wmv format for automatic streaming
  • .mp3 files may be invoked through a .m3u and they too will stream

Where Can I Get Antivirus and Antispyware Software?

For personal and small businesses – Microsoft Security Essentials (it’s free)

For larger companies or more robust protection – Trend Micro.

How Can I Use Windows Explorer to ftp Files?

  • Open Windows Explorer
  • Enter the address (e.g. ftp://willowtec.com) in the address bar
  • Press Enter

Explorer will reply with an error message indicating it cannot log in with an anonymous id.

  • Click File, Login As
  • Enter the appropriate login id and password

How Can I Speed Up My Computer?

There are many possible causes of computer slowdown including

  • large temp file directories
  • viruses
  • multiple antivirus/antispyware utilities running at the same time
  • too little memory (ram)

Note: Most functions are loaded through All Programs/Startup and the system registry (regedit)

Unfortunately there is no fixed solution or method to address all the permutations without experience but there are a couple of things everyone can try.

1. Check memory/ram on your computer

  • Click Start
  • Right click on Computer
  • Then click Properties

Note: We recommend at least 768mb for xp, 1.5gb for Vista and 3gb for windows 7. Starter versions of win7 may run well with 1-2vb of ram.

2. Clean your temp files

  • Click Start, Run, enter %TEMP%
  • Click OK

All the temp files for your login will appear on the right.

  • Right click on the right, press ctrl-A to select all files
  • Press Del to delete them
  • Next navigate to the \Windows folder on the left
  • Find the temp folder
  • Right click on the temp folder, press ctrl-A to select all
  • Press Del to delete them

IMPORTANT! Be SURE you are in the windows\temp folder. If you delete the files in the \windows folder your computer will shut down and not restart.

Is the Willowtec Email Server Down?

Check two things before calling:

1. Can you connect to the internet at all?
  • Access any website to confirm
  • If you can’t access the internet you won’t be able to send or receive email
2. Can you log into webmail on mail.willowtec.com?
    • If you can access this site the server is up
    • Verify you can log in with your email address and password

How to Turn Off a Vacation Email Message

  1. Log in to mail.willowtec.com with your email address
  2. Click on Auto Response
  3. Add your vacation message to the Body field
  4. Click Coming Back

How to Set a Vacation Email Message

  1. Log in to mail.willowtec.com with your email address
  2. Click on Auto Response
  3. Add your vacation message to the Body field
  4. Click Going Away

How To Set Up Your iPhone to Receive Email

Follow these steps to configure your iPhone to receive email

>Settings

> Mail, Contacts, Calendars

>Add Account >Other

>Add Mail Account

>Name (your name)

>Email (the email address you will use to receive email)

>Password (the password associated with this email address)

>Description (choose a name to remember this account by)

>Next

>IMAP (works with email on the server)

>POP (downloads email to the phone)

(for both incoming and outgoing servers below)

>Host Name – is mail.willowtec.com

>User Name (your email address)

>Password: (the password associated with this email address)

>Next

>Cannot Connect Using SSL. Try without? – answer is Yes

(our servers require authenticated SMTP without SSL)

If you have another computer that downloads email and removes it from the server you will want to change the settings so that it will leave a copy of email on the server for 5-14 days. POP downloads email to the phone which is what most computers using Outlook or Thunderbird do by default. Leaving a copy on the server for a while gives the phone a chance to see the email before it is removed by the computer – typically 5 days is ample. IMAP works with copies of what is on the server so 14 days is typically more appropriate than a shallow 5 day view of your email.